Consulting.

Methodology

LC9 understands the importance of sound project management methodologies and processes. Whether it's a complete solution from assessment and design through to implementation and ongoing support, or a specific problem to solve, LC9 can assist businesses of any size or industry meet their solution requirements.

Based on real-world experience, the broad LC9 services methodology is illustrated below.

Analysis

During the Analysis phase, LC9 reviews your current environment and gathers detailed requirements for the project. This information allows us to provide high-level recommendations and set direction for your proposed deployment, upgrade or expansion. Common services conducted during the Analysis phase include the Application Virtualization Assessment, Proof of Concept, and TCO (Total Cost of Ownership) Analysis.

Design

The design phase defines the Application Delivery architecture and operational processes required to maintain the production environment and attain predefined project requirements. In addition, it is a road map and implementation strategy that can be used by LC9, LC9 Solution Advisors or your IT teams to deploy the proposed solution successfully. The Design phase consists of several technical and procedural designs that make up the Design. They include the Conceptual Design, Architecture Design, Implementation Design and Operation Process Design.

Build / Test

During the Build/Test phase, LC9 creates, configures and customizes the Application Delivery Infrastructure as described in the Design phase. Following the environment build, all solutions are thoroughly unit and regression tested. Once initial tests are completed, an entire system test is performed.

Rollout

The rollout phase is where "live" users access the new environment. A pilot is typically performed to ensure that all requirements are addressed in the deployment. In addition, the pilot helps determine scalability thresholds for the production environment. Key success criteria are identified for the pilot and are tested by a subset of end users. Once the pilot is complete, LC9 assists with rolling out the solution to production. Rollout includes technical assistance, deployment work plans, end user and IT staff training.

Support

The support phase is implemented upon request in the event modifications are required to support changes in the environment or in the event that support staff is unavailable. Support is also available in the event of any production downtime situations. The deliverables for this phase typically reflect documentation of the incident encountered and any steps taken to resolve the issue.

LC9 provide you with high quality analysis of your requirements coupled with first class design, implementation and integration. During any engagement with LC9, we ensure all work is overseen by and experienced project manager to ensure all requirements are met on time and on budget. For larger engagements, LC9 can provide a project manager on-site to ensure a fully focused approach.