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Managed Services.

 

Why LC9 Managed Services?

 

LC9 Managed Services specialises in providing flexible ICT managed service solutions to companies of all sizes across a wide range of sectors. From outsourcing your complete ICT infrastructure to managing an individual element, we can tailor our resources and services where and when you need them most. And because it's flexible, our solution can grow as you do.

As an independant provider we develop technology partnerships to ensure that we deliver the best possible service for our customers.

Taking control of your IT so it's an asset not a problem

 

Your IT assets are important to your business. However, protecting and preserving your investment requires a wide range of skills and resources. Our solutions are designed to reduce your total IT costs and management complexities in the ever-expanding IT environment.

LC9's Managed Services create value very differently from the typical, break-fix approach to IT. We do this by continuously monitoring the customers' environment and stopping incipient problems through preventive maintenance, seamlessly fixing problems before they impact a customer's business.

LC9 can ensure the resources you need - both human and technical - are in the right place at the right time. Our IT Managed Services support you strategically to bring more control and predictability to your business IT.

What comprises a LC9 Managed Service?

LC9 provides the following IT Managed Services:

MANAGED SERVICE

BENEFITS OF SERVICE OFFERING

IT maintenance & support

Cost-Effective

Service Delivery Manager

Service Desk

Clear and transparent pricing

Change Control

Application Management

Service Level Agreements

ITIL compliant processes

Business Continuity

IT Administration

Helpdesk

Wide Area Network (WAN)

Citrix Support

Reporting

Hosting

Server Support

Innovation and Roadmapping

IT Strategy & Roadmap

Desktop Support

 

Vendor Management

Network Support

 

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